The Terms and Conditions below apply to the website address Afrilektec.co.za.
If you are using this website you are complying with our Terms and Conditions
which are listed below. The use of this site indicates your acceptance of these
terms and conditions. The placement of an order indicates your acceptance of
these terms and conditions. Please read them carefully and print a copy for
future reference.
These Terms and Conditions do not affect your statuary rights. The
term afrilektec.co.za (also known as Afrilektec)
refers to the owner of the website. Our company registration number is
0000/000000/00. The term ‘you’ refers to the user or viewer of our website.
Trade Only – We are a trade only website. We do
not sell or supply to the general public. When registering your details, we
will make the necessary checks to ensure you are a genuine trade customer only.
- General
Payment and Price
- We accept Card payments on our website, all major credit and debit
cards including Visa, MasterCard and Maestro via the use of either
SnapScan or PayFast. We also support instant EFT as a form of payment. The
total price payable for the goods will be stipulated at the time when you
place your order whether the order has been confirmed. We are entitled to adjust
the price to take account of any increase in our suppliers’ prices, or the
imposition of any taxes or duties, or if due to an error or omission the
price published for the goods is wrong whether or not the order has been confirmed.
All prices on our website are displayed exclusive of V.A.T. and
including V.A.T. and exclusive of delivery charges which will be payable as
indicated at the time of placing your order.
1.1. If, by mistake, we have under-priced an item
on our website we hold the right not to supply that item at the price stated.
If the circumstance does occur we will contact you to notify you of the error
and inform you of the correct price therefore you can decide whether you want
the item at the correct price. If not, we will refund you the full amount you
have paid.
1.2. In order to use our site, you agree to give
us your e-mail address which will be used to contact you with our promotional
offers and invoices for your order. To opt out of receiving any e-mail from us
please notify us.
1.3. To ensure that you are protected against
fraud for your credit card, debit or charge card and it is not being used
without your acknowledgement; we will ask you to validate some personal
information such as, address, name, date of birth and some information on the
card, which will need to match up with databases which include registered
Credit Reference agencies and fraud prevention agencies, who may
decide to keep a copy of the record. By accepting these terms and
conditions you consent to such checks being made. All information provided by
you will be treated securely and in accordance with The Protection of Personal
Information, Act 4 of 2013 (POPI). .
1.4. You accept that all details you provide
to Afrilektec for the purpose of ordering or purchasing goods
or services are correct, that the credit or debit card you are using is your
own and that there are sufficient funds to cover the cost of the goods or
services ordered.
1.5. If there are any changes to the details you
have provided us with, then it is your responsibility to inform Afrilektec.
1.6. All purchases made with Afrilektec are
non-transferable.
1.7. We reserve the right to vary or terminate the
operation of any promotion at any time without notice.
Typographical Errors
1.8. In the event a product is listed at an
incorrect price due to typographical error or error in pricing information from
our suppliers, taxes or duty changes, we shall have the right to refuse or
cancel any orders listed at the incorrect price whether or not the order has
been confirmed. If your credit card has already been charged and we
subsequently cancel your order, we will immediately issue a credit to your
credit card account in the value of the incorrect price (including delivery
charges).
- Copyright
2.0. This website and its content is copyright
of Afrilektec © 2021. All rights reserved.
- Delivery and Customs
3.0. The time and date given for delivery is an
approximate from judging from what information the couriers have given to us.
Goods will be dispatched to you at your delivery address given by you in your
order (billing address) and stated in the order Confirmation before 4.30 pm of
that following day.
3.1. We hold no responsibility or liability for
any delay in the delivery of products ordered or any other matters to the
extent that the delay is due to any event outside our reasonable control.
3.2. For deliveries outside of South Africa, you
may have to pay import duties and taxes, which is to be paid once the order
reaches your country. You as a customer are responsible for any of these
charges. Customs charges and regulations vary from country to country. Please
contact your local customs office for more information. Not knowing the import
duties or charges is not a viable reason to cancel an order.
3.3. We use a number of third party couriers to
dispatch our goods with, any loss of product or shipment from our website must
be reported to us.
3.4. For deliveries before a Bank Holiday, we
recommend that you place your order in advance. We from our end will dispatch
as fast as possible, however we cannot guarantee the delivery on time as your
local post office or courier may be delayed.
- Returns, Refunds & Losses
4.0. We can only accept the return of items if
they are faulty or were supplied in error.
4.1. Please email first to sales@Afrilektec.co.za
requesting a refund or replacement and a return request/refund reference number
will be issued to you.
4.2. You may return the item to us if the item is
defected or supplied in error by us.
4.3. You will not be able to return any products
which have been tampered with, i.e. opened or any seals or wrapping are not
intact.
4.4. Please be aware that you are responsible for
any delivery charge on the items you return, and the loss or damage to the
goods you are sending back to us. We recommend that you use recorded delivery.
4.5. We can only refund delivery charges or accept
the return of opened items if they are faulty or were supplied in error.
4.6. If you have taken delivery of a package and
it or the contents have been damaged in transit, you can return the item to us
within 7 working days of receipt for exchange.
4.7. You have the right to return any faulty goods
within 7 days of receipt. For any replacement you wish to make, you must send
us the faulty goods back within the 14 day period.
4.8. If an item is returned in full working order
we retain the right to send it back to the buyer at their expense.
- Availability of Goods
5.1. All products and services are subject to
availability and may be withdrawn at any time. If we do not supply the goods
for any reason we will not charge you for these and we will refund any money
already paid for them. However, we will not be responsible for compensating you
for any other losses you may suffer if we do not supply the goods. “In Stock”
item indicates the item is available from the manufacturer and can be order on
request.
Trading Name
5.2. Afrilektec (also know as Afrilektec Limited
or Afrilektec Pty Ltd.), offers are exclusive to this website and adverts only
and may not be available in stores or shows, all prices are displayed excluding
and including V.A.T. and delivery. Afrilektec is a mail order website only.
Contact
6.0.Afrilektec Pty Ltd.