Afrilektec Privacy Policy – Updated 21/06/2021
Introduction
At Afrilektec we
are dedicated to safeguarding the privacy of our customers and users of our
websites.
In this policy we
explain what personal information we collect, how we use it and what you can do
in the event that you have any issues.
Collecting personal information
We may gather,
store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use
of this website, including the IP address of your device, geographical
location, internet browser type and information, operating system, referral
source, length & time of visit, page views and website navigation
paths;
(b) Name, email address, address, phone numbers, bank details,
marketing and communication preferences, and other information related to your
use of our products and services;
Using your personal information
Personal
information submitted to us will be used for the purposes specified in this
policy.
We may use your personal information to:
(a) Manage our business including billing, process payments, identify
and prevent fraud, send critical service communications, comply with law
enforcement and regulatory requirements and general customer service;
(b) Personalise our website for you;
(c) Empower your use of our products and services;
(d) Send you goods and services purchased including processing and
confirming orders;
If you submit
personal information for publication on our website, we may publish and
otherwise use that information in accordance with the licence you grant us
to.
We will never
supply your personal information to any third party for the purpose of their or
any other third party’s direct marketing.
All our website
financial transactions are handled through our payment services provider,
SnapScan and PayFast. We will share information with our payment services
provider only to the extent necessary for the purposes of processing payments
you make via our website, refunding such payments and dealing with complaints
and queries relating to such payments and refunds.
Disclosing personal information
We may divulge your
personal information to our employees, insurers, professional advisers, agents,
suppliers or subcontractors insofar as reasonably necessary for the purposes
set out in this policy.
We may divulge your
personal information to any member of our group of companies (this means our
subsidiaries, our ultimate holding company and all its subsidiaries) insofar as
reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
(a) To the extent that we are obligated to do so by law;
(b) In connection with any on-going or prospective legal
proceedings;
(c) In order to ascertain, exercise or defend our legal rights
(including providing information to others for the purposes of fraud prevention
and reducing credit risk);
(d) To the purchaser (or prospective purchaser) of any business or
asset that we are (or are contemplating) selling; and
(e) To any person who we reasonably believe may apply to a court or
other competent authority for disclosure of that personal information where, in
our reasonable opinion, such court or authority would be reasonably likely to
order disclosure of that personal information.
Except as provided
in this policy, we will never provide your personal information to third
parties.
International data transfers
Information that we
collect may be stored and processed in and transferred between any of the
countries in which we operate in order to enable us to use the information in
accordance with this policy.
You explicitly
agree to the transfers of personal information described in this Section 6.
Retaining personal information
This Section 7 sets
out our data retention policies and procedures, which are intended to help
ensure that we comply with our legal obligations in relation to the retention
and deletion of personal information.
Personal
information that we process for any purposes will not be kept for longer than
it is necessary for that purpose.
Notwithstanding the
other provisions of this Section 7, we will keep documents (including
electronic documents) containing personal data:
(a) To the extent that we are required to do so by law;
(b) If we believe that the documents may be relevant to any on-going
or prospective legal proceedings; and
(c) In order to ascertain, exercise or defend our legal rights (including
providing information to others for the purposes of fraud prevention and
reducing credit risk).
Security of your personal information
We will take
reasonable technical and organisational precautions to prevent the loss, misuse
or modification of your personal information.
We will store all
the personal information you provide on our secure (password encrypted- and
firewall-protected) servers.
All electronic
financial transactions entered into through our website will be protected by
encryption technology.
You acknowledge
that the transmission of information over the Internet is innately insecure,
and we cannot guarantee the security of data sent over the internet.
You are responsible
for keeping the password you use for accessing our website confidential; we
will never ask you for your password (except when you log in to our website).
Amendments
We may revise this
policy at any time by publishing a new version on our website.
You should check
this page occasionally to ensure you are happy with any changes to this policy.
We may notify you
of changes to this policy [by email or through the private messaging system on
our website]]
Your rights
You have the right
to access and in certain circumstances delete your information that we hold.
The right to notify/correct
us of any mistakes in information that we hold.
You have the right
to receive a copy of your information we hold in certain circumstances.
Provision of any information will be subject to providing appropriate evidence
of your identity (for this purpose, we will usually accept a photocopy of your
passport certified by a solicitor or bank and an original copy of a recent
utility bill showing your current address). We may suppress personal
information that you request to the extent permitted by law.
You may instruct us
at any time not to use your personal information for marketing purposes. In
practice, you will usually either expressly agree in advance to our use of your
personal information for marketing purposes, or we will provide you with an opportunity
to opt out of the use of your personal information for marketing purposes.
If you want to
exercise any of your rights please email or call us at:
Tel: +27
(0) 12 323 4781
Email: sales@Afrilektec.co.za
Third party websites
Our website
includes hyperlinks to, and details of, third party websites.